Complaint Intake & SCAR
Structure and automate your complaint handling and supplier corrective actions.
Capture all relevant details, route by severity, and monitor status through clear dashboards and automated timelines.
Benefits
Auto-CAPA Generation
Link confirmed issues to corrective actions.
Escalation Timers
Trigger follow-ups for unresponsive suppliers.
MDR Alerts
Flag potential reportables in real time.
Web Portal Access
Allow suppliers to respond and upload evidence.
Scorecard Integration
Use complaint data to feed live supplier ratings.
Compliant Documentation
Ensure audit readiness for FDA or ISO 13485.
What Sets Us Apart
Our SCAR workflow closes the loop—fast. With built-in MDR flagging, supplier portals, and real-time tracking, you eliminate the guesswork and audit gaps that come from emails, spreadsheets, or missing documentation.
Why Choose Complaint Intake & SCAR?
Reduces supplier response time by 50%
Provides automated MDR visibility
